/* The Role365 help chat for visitors (/hilfe); colours come from jobs.css. */
.support-wrap { max-width: 760px; padding-top: 24px; padding-bottom: 48px; }
.support-wrap h1 { margin: 8px 0 4px; }
.s-card { background: var(--surface); border: 1px solid var(--border); border-radius: 14px; padding: 18px; margin-top: 16px; }
.s-banner { background: var(--primary-soft); border-radius: 10px; padding: 10px 14px; margin-top: 12px; font-size: 14px; }
.s-notice { font-size: 14px; color: var(--muted); line-height: 1.5; }
.s-label { font-weight: 600; margin: 16px 0 8px; }
.s-chips { display: flex; flex-wrap: wrap; gap: 8px; }
.s-chip, .s-btn { border: 1px solid var(--border-strong); background: transparent; color: inherit; border-radius: 999px; padding: 8px 14px; font: inherit; font-size: 14px; cursor: pointer; text-decoration: none; display: inline-block; }
.s-chip:hover, .s-btn:hover { border-color: var(--primary); }
.s-btn-primary { background: var(--primary); border-color: var(--primary); color: var(--primary-fg); }
.s-link { background: none; border: 0; color: var(--primary); cursor: pointer; font: inherit; font-size: 14px; padding: 4px 0; text-align: left; }
.s-list { list-style: none; padding: 0; margin: 0; }
.s-list li { padding: 4px 0; font-size: 14px; }
.s-head { display: flex; justify-content: space-between; align-items: center; gap: 8px; font-size: 13px; color: var(--muted); }
.s-log { max-height: 60vh; overflow-y: auto; display: flex; flex-direction: column; gap: 10px; margin: 12px 0; padding-right: 4px; }
.s-msg { border-radius: 12px; padding: 10px 12px; max-width: 88%; font-size: 15px; line-height: 1.5; }
.s-msg p { margin: 0 0 6px; } .s-msg p:last-child { margin-bottom: 0; }
.s-msg ol, .s-msg ul { margin: 4px 0 6px; padding-left: 20px; }
.s-who { font-size: 12px; font-weight: 600; opacity: .7; margin-bottom: 2px; }
.s-customer { align-self: flex-end; background: var(--primary); color: var(--primary-fg); }
.s-assistant { align-self: flex-start; background: var(--raised); }
.s-team { align-self: flex-start; background: var(--primary-soft); border: 1px solid var(--primary); }
.s-thinking { opacity: .7; font-style: italic; }
.s-links { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 8px; }
.s-sources { font-size: 12px; opacity: .7; margin-top: 6px; }
.s-shot { display: block; max-width: 220px; border-radius: 8px; margin-top: 6px; }
.s-status { font-size: 14px; background: var(--raised); border-radius: 10px; padding: 8px 12px; margin-bottom: 8px; }
.s-rate { display: flex; gap: 8px; align-items: center; font-size: 14px; margin-bottom: 8px; }
.s-case { display: grid; gap: 8px; border: 1px solid var(--border); border-radius: 12px; padding: 12px; margin-bottom: 10px; }
.s-case input, .s-case textarea, .s-compose textarea { width: 100%; box-sizing: border-box; border: 1px solid var(--border-strong); border-radius: 10px; padding: 10px; font: inherit; background: transparent; color: inherit; }
.s-hint { font-size: 13px; margin: 0; }
.s-compose { display: grid; gap: 8px; }
.s-row { display: flex; align-items: center; gap: 10px; justify-content: space-between; flex-wrap: wrap; }
.s-file { position: absolute; width: 1px; height: 1px; opacity: 0; }
.s-pending { font-size: 13px; opacity: .8; flex: 1; }
.s-person { margin-bottom: 8px; }
@media (max-width: 600px) { .s-msg { max-width: 100%; } .s-card { padding: 14px; } }

/* In the website's support panel (/hilfe/embed): the chat fills the frame. */
body.s-embed { margin: 0; background: var(--surface); }
body.s-embed #support-app { height: 100vh; height: 100dvh; display: flex; flex-direction: column; }
body.s-embed .s-banner { margin: 8px 8px 0; }
.s-fill { flex: 1; min-height: 0; margin: 0; border: 0; border-radius: 0; display: flex; flex-direction: column; padding: 12px; }
.s-fill .s-log { flex: 1; max-height: none; min-height: 0; }
.s-scroll { overflow-y: auto; }
